Once the Complaint is received, the FIVB or Confederation will confirm that they received the Complaint and inform you if everything is OK with documents or there is something missing.
If all the documents are there, they will open a case file.
There are information about bank account:
Conféderation Européenne de Volleyball – 488 route de Longwy – L-1940 Luxembourg
Euro Bank Account:
BGL BNP Paribas Luxembourg
IBAN: LU 6000 3044 2729 8050 00 Swift: BGLLLULL
PREVIOUS - Step 3: Where to send your Complaint?
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